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What is the carpet drying time?

The carpets are slightly damp after cleaning, and can be walked on with clean non-marking shoes in about 30 minutes. Normal soiled carpets usually dry between 4-6 hours after cleaning.

How much furniture do you move?
Couches etc. can be moved by request.

How often should I get my carpets cleaned?
The carpet manufacturing industry recommends bi-annually (every 4 months if you have children and pets) cleaning with truck-mounted steam cleaning equipment to obtain maximum lifespan of your carpet. Professional cleaning does not damage the carpet. (IICRC)

What is the black around the carpet edges?
This is called filtration edges. It is caused by an air gap between the wall and the sub-floor. Sometimes the filtration edges can be removed depending on how long they have been there.

What is the proper way to spot clean?
Spot cleaning can be done by spraying a mild diluted detergent on the spot, and then blot the spot with a clean white damp towel ( DO NOT RUB! YOU WILL DAMAGE THE CARPET FIBERS) Rinse out the towel and repeat as necessary.

What does TEFLON® Carpet Protector do?
TEFLON® puts a water resistant shield on your carpet, that helps prevent it from absorbing spills that can turn into permanent stains. TEFLON® can be applied after cleaning for an additional charge. Carpet protector is highly recommended if you have children or pets.

How do I pick the best carpet cleaner?

Perhaps the best way to select a carpet-cleaning professional is through references from friends and family. A glowing endorsement can provide great peace of mind. If you don’t know anyone with recommendations, request references from the company. A reputable cleaning professional should have available a list of satisfied clients or businesses that uses his services. Also, the local Better Business Bureau can act as a reliable source of information on the cleaning company’s history.

How can I keep my carpet cleaner for a longer period of time?

Vacuuming twice a week will help prevent soil buildup. Door mats and regular changing of AC filters also prevents soil buildup.




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